Shipping: We ship regular ground UPS unless otherwise specified - Truck delivery on larger capital items like exercise equipment & tables.

Delivery: Supply items are typically delivered in 7-10 days depending on your location. Larger equipment orders will vary from one to several weeks.

Shipping Damage: Inspect all merchandise upon delivery. When signing the delivery form, make written note of any visible external damage to the packaging. Open package immediately to determine if there is any concealed damage. Report any damage to the freight carrier and file a claim if necessary.

Returns: Merchandise may be returned for credit subject to the following terms:

• It is the responsibility of the customer to pay for all shipping costs. Freight charges (original and returns) will not be refunded unless the return is due to an error on our part.
• A return authorization number must be obtained from Rajala, before merchandise may be returned. Unauthorized returns will be refused.
• A 20% restocking fee will be applied within 30 days of invoice date on products in saleable condition.
• A 30% restocking fee will be applied within 60 days of invoice date on products in saleable condition.
• No credit will be allowed for items returned 60+ days after the invoice date.
• If returned item(s) are not in sellable condition, we will return the item(s) to you and you will be responsible for full payment of the item(s) as invoiced.
• If the return is due to Rajala's error, please call us so we can correct it. You will not be charged shipping.
• For all other returns, you will be responsible for all return shipping charges.
• Products must be returned in original packaging.

NO MINIMUM ORDER